The Digital Concierge in the AI Era (how Amazon Alexa+ is evolving)

Artificial intelligence is revolutionizing the hospitality world, transforming the way facilities communicate with guests and optimize operational processes. This content-rich event will start with an overview of the main AI trends in the industry, followed by an exclusive video demo of Alexa+, Amazon's solution for the hospitality world.
Through an introductory presentation and a round table with Amazon, BWH Hotels Italia & Malta, and Navoo, concrete use cases, implementation strategies, and future scenarios of the digital concierge will be explored. This is an opportunity to discover how AI is redefining the guest experience and contributing to the efficiency of accommodation facilities.
Aimed at tourism and hospitality professionals, startups, consultants, and investors in the T&H and artificial intelligence world, the meeting offers a full immersion in technology, innovation, and visions to rethink the concierge in a smart way.