Co-founder and CEO of Plutonios, an Italian startup developing a conversational guest platform for hospitality: five integrated modules covering communication, automations, upselling and guest analytics. A former engineer at IBM and researcher in AI-based distributed systems, he combines technical expertise with direct knowledge of the accommodation sector. His work focuses on rethinking the relationship between property and guest, shifting the focus from automation as an end in itself to the creation of a consented and portable guest identity across properties, capable of turning communication into tangible revenue and a more personalised stay experience.
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The hotel that knows, anticipates and surprises: AI, data and services for the new guest experience
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