A professional with extensive experience gained directly in the field at 4-star hotels, where I held various operational roles ranging from Food & Beverage to Front and Back Office. This hands-on knowledge of the hospitality sector has become the foundation of my customer value-oriented approach. For over 16 years I have been working in the Ho.Re.Ca. division of Passepartout S.p.A., dealing with support and training on the Welcome management software. Training is one of my main strengths: every day I support Partners in their growth journey, offering expertise, clarity and an always practical, solution-oriented approach. Today, in my role as Welcome Product Specialist, I combine operational experience, technical know-how and product vision to contribute to the development, positioning and effective promotion of Welcome within the hospitality market.
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AI for the hotel: from property management system data to everyday decisions
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